Haddock and AI

Haddock is a consultant in LCAB, not an external chatbot brand. Haddock lives in the signed-in platform and helps you understand the page you are on and point to the next step in documentation, CO2, DPP, and related requirements.

Haddock does not replace an LCA consultant, auditor, or lawyer. The answers are guidance. You must check what matters before it is used externally.

Haddock only uses the context the user already has access to in their dashboard and organisation. That can include:

• The current page in the platform • Products, materials, and documents the session is already allowed to see • A short workspace overview, limited by the same access rules as the rest of LCAB

Haddock cannot see other customers' dashboards. Organisation isolation applies here too. A user with a limited role only gets what that role can already open.

Haddock is always available in the signed-in platform. Active here means it can see the current page you are on, so it can point to the next step.

Haddock does not record the screen, keystrokes, or background video. It is not a keylogger, and it does not film your session.

It only sees live context you are already allowed to see: the current page, the open product, and the materials in the session.

Saved chats are still something you start and save yourself. Temporary chat is not stored in the database.

That Haddock does not record the screen or keystrokes does not mean data never leaves the server. When you send a message and the cloud model is enabled, the message and the needed context are sent to Google Gemini to produce an answer. That is described in the section on how an answer is produced.

When Haddock is enabled with a cloud language model, your message, a short excerpt of relevant LCAB knowledge, and the necessary page and workspace context are sent to Google Gemini to produce an answer.

If the cloud model is unavailable, Haddock answers from LCAB's own document library without calling the language model.

Messages are processed to answer. They are not used to train an LCAB language model, and they are not shared into other customers' dashboards.

We do not promise that data never leaves the server. When Gemini is used, the message is processed at that provider to produce the answer.

Saved conversations stay in your LCAB account until you delete them. You can create, open, and delete conversations in the Haddock history.

Temporary chat is not stored in the database. Conversations you delete, or that you leave as temporary chat when you sign out, are not kept as permanent chats with us.

Even in temporary chat, the message may still be sent to the language model to produce the current answer.

LCAB may also use templates and AI-assisted text for reports and guidance. The same principle applies: the text is produced to help you in the product. It is not used to train an LCAB language model, and it is not copied into other customers' environments.

AI output can be wrong or incomplete. You must review it before it goes into an external report or claim.

We do not claim that Google or other cloud providers never process data under their own terms. We do not claim that Haddock is legal advice, that answers are error-free, or that using it certifies you.

We do not sell your conversations. We do not use them to build other customers' knowledge.

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